Filler
Often, when people are struggling to find something to say, they throw in
words that take up
space
but add no meaning, filler words such as:
Listen when others speak. Do they use filler? If so, what impression
does
this create? Do you sense confidence or panic on the part of the speaker?
Usually, filler words convey the message that the speaker
doesn't know
what to say. If that speaker is you, your credibility takes a hit.
In contrast, a confident demeanor demonstrates you're a Subject Matter
Expert. It
shows you know your stuff – and can speak with authority.
If you feel nervous or are unsure what to say, pause to
buy time.
Silence
is a powerful tool that shows you're thoughtful
and credible.
It's good to speak when you have something to say. If, however, you have
nothing
to say, rather than use filler words, just say nothing.
For assistance differentiating yourself as a Subject Matter Expert and
promoting your business via outstanding written communication, contact
Lorne Evje [EV-yuh] 415.794.4361 or Lorne.Evje@incontext.us